Bibliograph

A trauma-informed approach to library services, Rebecca Tolley

Type

Label

A trauma-informed approach to library services, Rebecca Tolley

Language

eng

Bibliography note

Includes bibliographical references and index

Index

index present

Literary Form

non fiction

Main title

A trauma-informed approach to library services

Nature of contents

bibliography

Oclc number

1153340381

Responsibility statement

Rebecca Tolley

Summary

"This book applies a trauma-informed care framework to library services. This approach can foster empathetic service, positive patron encounters, and a trusting workplace"--, Provided by publisher

Table Of Contents

Part I: Adverse childhood experiences and trauma-informed care -- Service with empathy -- Adverse childhood experiences -- The trauma-informed approach to service -- The trauma-informed library environment -- Part II: The six guiding principles of trauma-informed approaches -- Safety -- Trustworthiness and transparency -- Peer support -- Collaboration and mutuality -- Empowerment, voice, and choice -- Cultural, historical, and gender issues -- Part III: Creating a culture of trauma informed care in libraries -- Assessing organizational readiness -- The library as sanctuary -- Becoming a trauma-informed library workforce -- Planning for trauma-informed services -- Appendix: Adverse childhood experiences questionnaire

Classification